Customers say...
“Your patience and true helpful attitude was worth the trip there. In a world where customer service seems to no longer exist, it does at your store. Keep up the great work!”
What is a Certified Pedorthist?
A Certified Pedorthist is a specialist who uses footwear — including shoes, shoe modifications, foot orthoses, and other pedorthic devices — to solve foot and lower limb problems and achieve the best mobility possible. Mast Shoes is the only shoe store in Ann Arbor with a Certified Pedorthist on staff.
Meet our staff
Each of our full-time employees averages more than 20 years of experience in the comfort shoe industry and regularly attends technical seminars. We don’t work on commission, so you can be assured that your needs will come first.
Greg MastGreg Mast began working at Mast Shoes doing stock-work in his early teens. By high school he was waiting on customers at the Main Street store on the weekends and in the summers. Greg graduated from University of Michigan and moved to Grand Rapids with his new wife, Cindy to work at Old Kent Bank. After a year, Ann Arbor beckoned them back and Greg began working full time at Mast Shoes in 1976. He has enjoyed working alongside his late father, Walter, having his brother and daughter as his business partners, working with his kids, and getting to know the long time Mast Shoes employees. On his days off, Greg likes to golf with his friends, take walks with his wife and their dog, and catch up with his three grown children.
Tom MastTom Mast was born in 1941 and lived with his mother Helen above the original Mast Shoes on Main St. in Ann Arbor while his father Walter was away at war. As a boy, Tom did stock work and waited on customers. After receiving his MBA, teaching college courses, and working in the corporate world, Tom returned to the shoe business in 1976. Currently, Tom shares owner responsibilities with Greg and Molly and enjoys waiting on customers. In his free time, when he isn’t chasing after his 5 grandchildren, Tom spends time with his wife, walking his dogs, reading, and going to Nascar races.
Molly Mast-KossMolly has been working alongside her father and uncle at Mast Shoes since 2001. In 2008 she became an owner, making Mast Shoes a third generation family owned business. She received her BA in studio art from UC Santa Cruz and then started a handbag and clothing business, through which she learned many practical business lessons. In 2006 she received her certification in Pedorthics which she applies to her daily work at the shoe store. Molly is also one of the founders of the Shadow Art Fair. On her days off she enjoys time with her husband, friends, and family.
Christa KrolChrista began working at Mast Shoes in 2005 after working for 15 years in retail customer service. Christa and her husband Jeff have a daughter, Jessica. Christa enjoys time with her family, working on their house, gardening, reading, and keeping up with their chocolate lab, Trooper.
Michael GrantMichael Grant (MG) has been in the shoe fitting industry since 1984, where he started in the men’s shoe department at Jacobson’s in Ann Arbor. He was part of the Mast Shoes team on a part time basis for many years until he began full time in June of 1999.
Michael HarrerMichael Harrer has been involved in the footwear industry since 1977. In 1983 he opened Mike’s Stadium Boot Shop, a children’s shoe store in Ann Arbor. Mike joined the Mast Shoes staff in 1994. A native Ann Arborite, Mike enjoys people and the customer relationships he has developed over the years. His hobbies include listening to ‘50s and ‘60s music, dining out, and exercise walking. Mike is also an early TV trivia junkie. He resides in Ann Arbor with his wife, Ann.
Sean IkeSean began working at Mast Shoes in 2005 after working in the automotive and related industries for over a decade after attending Miami University in Ohio, studying political science. In his off hours, Sean leads his own band, The Sir Lord Revival in playing soul, funk, and Brazilian samba. He also sits in with groups around Ann Arbor as a guest singer. He is usually the one member of the Mast Shoes team to sing to you on your birthday!
William PembertonWilliam Pemberton began his career at Mast Shoes in 1986 and has experienced much fulfillment in helping others find a new level of comfort through better footwear. Outside of work William is an accomplished musician and student of history. He and his wife Laura co-founded the River Raisin Ragtime Revue, which maintains an active performance schedule. They reside in the Musgrove Evans House (1826) in Tecumseh and have a daughter, Jordan, and son, Max.
